Premier Water Damage Restoration & Cleanup New Hartford NY

I would recommend BlueLine Disaster, as they were great with communication, friendly, and timely. Getting in touch with someone was always possible, and as someone who had little experience dealing with contractors/ insurance claims etc they really helped facilitate the process. And the work they did was great too.

Blueline was quick to come evaluate our issues. James and Amber were very responsive to calls and texts with any questions or concerns. They were extremely helpful through the entire remediation process from recommending inspectors to dealing with our insurance company. They went above and beyond with the remediation and repairs needed to get our basement back to normal. I would highly recommend this company.

The Blue Line team was incredible from the start to the finish. During a time where your personal property is ruined and things seemed out of our control, the Blue Line team came in quickly (a Sunday) and helped to start resolve the problem and get things back to normal. We appreciated all of their knowledge and attention to detail.

Great responsiveness to a small residential asbestos identification concern

My son’s basement pump died the day of a huge rain storm. They woke to no heat and a basement full of water. The furnace couldn’t be worked on until the water was cleared. Huge rain storm, flood warning all around us…I never thought I’d find anyone who could come that day and help. BlueLine answered immediately and was at the house by that afternoon. They got the water cleared within the hour and started the process of cleaning up and drying out. After my initial call, I never had to do another thing. They just showed up, did their thing, made sure my son was aware of everything every step of the way and left the basement in amazing condition! Would highly recommend them to anyone!! And this was all less than a week before Christmas!

Better customer service (both office and on the ground teams) than I thought possible. Blue line turned a catastrophe into an easily manageable inconvenience. Special thanks to Sarah, Amber, Chris, and Lee. The repairs were of the same high quality and efficiency as the flooding mitigation. Repairs went beyond our expectations and we strongly recommend Blue Line.

BlueLine is our go-to when we run into projects in need of remediation. They are always quick to get in and take care of the situation to ensure our clients homes are safe. We look forward to working with them more in the future!

It’s pretty upsetting to get home from a day at work to discover your home flooded, with water pouring through the kitchen ceiling. Did I cry? Yes. Then I picked up the phone and called Jamie at BlueLine – and I’m so glad I did. Jamie and his team (shout out to Amber) arrived quickly, even though it was late and few days before Christmas, and immediately went to work. From that point on, I knew I was in good hands. They kept me informed, they were professional and considerate, and did a great job finding all the places that the water had gotten to. I highly recommend them to anyone who has an emergency like this.

They showed up quickly, they were very professional, empathized with my situation and got to work. They handled everything, from pumping water out of the basement, removal of damaged items, insurance claim handling and repairs. I had two situations happen within two weeks and they were there to help every step of the way! I wouldn’t go with anyone else. Nobody wants a situation to happen to them, but if it does, Blue Line Disaster Solution is the only company you want!

I love BlueLine Disaster Solutions because they are a top notch company from start to finish. The crew showed up when they said they would and super professional & helpful. BlueLine Disaster Solutions made sure all aspects were covered including being polite and respectful, especially with children around. The owner of the company is awesome!! He showed up multiple times as well to make sure everything was getting taken care of and if we had any questions. I would highly recommend giving BlueLine a call. You will not be disappointed.

I had fire damage to my home on Christmas Day. My insurance company recommended ServPro for clean up. After a few weeks it was as if nothing was ever done to my home. Soon after, I hired BlueLine Disaster Solutions to get the job done. These guys worked diligently to get everything where it had to be for my contractor to begin his work. Very professional team and they genuinely cared about getting me back into my home. Would 100% recommend their efforts. Thankful for their services.