Water Damage Restoration

BlueLine Disaster Solutions, Inc. a professional restoration company providing Water Damage cleanup & Mold Remediation and Removal services for the greater Central New York areas in Utica, Rome, and Syracuse, NY.

BlueLine Disaster Solutions, Inc. is an IICRS Certified Firm. We use the latest technology, equipment, and procedures to ensure your property is properly dried. BlueLine Disaster Solutions, Inc. will work with your insurance company from start to finish to ensure you are restored to a pre-disaster state.

Water Damage Sources

Water damage may come from various sources, from plumbing breaks, appliance failures, or natural disasters. BlueLineDisaster Solutions, Inc. is prepared to provide excellent water damage restoration customer service for the greater Central New York areas and help you through all losses resulting from:

  • Natural Disasters
  • Flooding
  • Sump Pump Failures
  • Sewage Backups
  • Overflowing fixtures
  • Leaking or Broken Appliances

Each water damage restoration provides a unique scenario, but the process remains relatively constant. A typical home or business water mitigation project is broken down into the following phases:

Water Damage Restoration Process

1. Initial Contact

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2. Inspection of the Damaged Areas

Our technicians will be dispatched as quickly as possible to inspect the damaged areas and identify some key pieces of information in order to provide the most accurate damage assessment and develop an initial work scope.

  1. Safety – Safety is paramount; for the client and our technicians. We will inspect the damaged areas to see if any safety hazards exist such as water damage to electrical systems, HVAC systems, and environmental hazards.
  2. Damage Assessment – using various methods of detection and technology including Thermal Imaging, moisture probing, moisture scanning, and moisture mapping it is imperative to identify the total extent of the damages.
  3. Documentation – documentation is critical to verify the damaged areas are properly dried and to ensure you have adequate substantiating documentation in the event you require proof during insurance claims, legal requirements, or realty transactions. 
3. Water Removal & Drying Process
  1. Prior to any water removal, the source must be fixed or shut off. The remaining water will be extracted from surface areas and substrates in order to begin the drying process.
  2. After the water removal process, residual water may remain within many porous building materials, inaccessible areas, and contents of the affected areas. The water retained in these materials could result in further damage such as mold growth, jeopardizing structural integrity or odors. Mold removal and mold remediation processes may also be used in the process. The drying process will use various techniques to remove the excess moisture to an acceptable state.

The drying process may include:

  • Installation of Environmental Controls:
    • containment, air movers
    • dehumidification units
    • negative air units
    • heat drying or specialty drying equipment.
  • Site Monitoring: technicians will continuously monitor environmental readings, moisture mapping and equipment checks until the appropriate drying standards are achieved. Once the desired drying levels are achieved the non-essential equipment will be removed.
4. Cleanup

Water damage can leave a wake of damage that goes beyond just drying. In conjunction with damages to the structure other affected areas can include personal belongings, furniture, clothing, keepsakes, documents, and other personal belongings. The extent of cleanup of the damaged areas and contents will vary based on the classification of water loss but the typical cleanup phases look like this:

  1. Sanitization – affected areas will be thoroughly cleaned and sanitized with appropriate grade EPA registered products such as germicidal cleaner, bactericide cleaner, or anti-microbial disinfectant.
  2. Deodorization – water damage may cause unpleasant or offensive odors. Our technicians will use appropriate techniques to permanently eliminate offensive odors which may include:
    1. Air Scrubbers with Carbon Filters
    2. Ozone or Hydroxyl Generators
    3. Thermal Fogging
    4. Deodorization Chemical Application
  3. Contents Restoration – BlueLineDisaster Solutions, Inc. specializes in contents restoration for contents damaged by water, smoke, soot, mold, lead, asbestos, or hazardous contamination. Our state-of-the-art contents restoration department utilizes the latest techniques and equipment such as ultrasonic cleaning systems and Esporta washers to ensure your keepsakes are cleaned, deodorized, and sanitized.
5. Restoration

The property restoration process brings you or your business back to its pre-disaster state. We know that you want to get back to normal as soon as possible and we simplify that process. BlueLineDisaster Solutions, Inc. provides a wide array of minor and major reconstruction services that will get you there with quality craftsmanship.